Alumni Access

Our loyal Splash Mates keep the party going. As a thank you, we’re opening the ticketing cart early for returning guests through Alumni Access. Alumni Access is released in waves based on past purchases—details below.

• Wave 1 - Presale opens Tues, 2/17 @ 9am PT
  Eligible guests: 2025 Season Pass holders or guests who purchased hotel packages for two or more weekends within the same year in any prior year 2023-2025
• Wave 2 – Presale opens Tues, 2/17 @ 10am PT
  Eligible guests: Guests who purchased at least one hotel packages in two (2) or more years between 2023–2025 (non-consecutive)
• Wave 3 – Presale opens Tues, 2/17 @ 11am PT
  Eligible guests: Guests who purchased any hotel package in 2025 OR Guests who purchased a Clubhouse add-on for either weekend in 2025
• Wave 4 – Presale opens Tues, 2/17 @ 12pm PT
  Eligible guests: Guests who purchased GA, Combo passes for two (2) or more Splash House weekends in prior years 2023-2025 (can be non consecutive)

Qualification for alumni access is based solely on customer order information. The same customer name and email must have been used for your order to qualify for alumni access. We cannot combine orders if a friend or family member purchased your hotel package.

If you qualify for Alumni Access, you will be sent an email from us with your Wave details. You do not need a code for Alumni Access. When your wave opens on the day of presale, all tickets will unlock once you are logged into the same TIXR account used for your past purchase.

We strongly recommend confirming your access on TIXR Benefits before your wave opens.

1. Log in to your TIXR account
2. Select Account → Benefits
3. Your eligible Alumni Access wave and purchase limits will appear there

If you do not see Alumni Access listed under Benefits, your account is not eligible for that wave. If there’s an issue or this doesn’t match with the email we sent, then reach out to us at info@splashhouse.com. Double check that you are logged into the same TIXR account as your previous Splash House purchase.

How do I know if I qualify?
Eligibility is determined automatically based on your purchase history. You can confirm your status anytime by logging into your TIXR account and checking Account → Benefits.

I Usually Get a Code - Where Is It?
Codes will not be needed this year! Alumni Access is now account-based with TIXR, not code-based.

What if I don’t see access but think I should qualify?
First, double-check that you’re logged into the correct TIXR account. If access is still missing, contact Splash House Guest Services and include the email used for your prior purchase

How long will my Alumni Access remain valid?
Alumni Access will be valid until the general presale begins. At that time the ticketing cart will open to the public.

If my friend purchased the hotel package for our group, can I receive an Alumni Access code?
Alumni Access will only unlock the purchasers on file. We also cannot combine accounts if your friends traded the weekend purchases. Be sure to use the same account purchases to qualify for future Alumni Access!